FAQ'S

GENERAL

Our clothing pieces are meticulously crafted by skilled artisans in carefully selected workshops around the world, prioritizing fair labor practices and sustainability.

PRODUCTS

Refer to our size chart on the product page for detailed measurements and fit information. If you're unsure, feel free to reach out to our customer service for personalized guidance.

We aim for sustainability by using durable, long-lasting materials and following responsible production methods. We are continuously working to reduce our ecological footprint.

ORDERING AND DELIVERY

Shipping times may vary depending on the product and your location. We strive to process and ship orders as promptly as possible.

Shipping costs may vary based on your location and the selected shipping method. You can view shipping costs during checkout.

RETURNS AND WARRANTY

We accept returns within a specified period after purchase, subject to certain conditions. Please refer to our return policy on our website for detailed information.

We offer warranties against manufacturing defects. If you have received a defective product, please contact our customer service immediately.

CUSTOMER SERVICE

You can reach us via email or the contact form on our website. We aim to respond within 24 hours.

Get personal style advice

Have a style or fit question? Chat online or email us at info@augusto-official.com.

Free shipping from €350

At Augusto we offer worldwide shipping to most countries.

14 days return policy

Shop comfortably, knowing that our return policy is easy and simple with our return portal.